A unique approach to customer support
There are a slew of companies that all offer some sort of online benefits enrollment technology. In our 15 years of experience, we’ve learned that any technology is only as good as the people and service behind it. And while any company will tell you they have great service, here is how Apprize is different:
When you have questions, the last thing you need is to waste your time re-educating the vendor on who you are. At Apprize, your clients will always work with their own, dedicated Single Point of Contact. They know your client. They know your company. And they are there for you, from implementation, to ongoing support and beyond.
Our clients are always happy to learn that we take on many of the benefit administration tasks that usually would fall on their shoulders, including Quarterly Enrollment Audits and EDI Error Reports. Your dedicated Apprize contact isn’t just a service rep, they become a true extension of your client’s benefits department. We are a partner. And we are ready to help with any need, big or small.
Our Benefit Expertise and Dedicated contact mean we can implement a system quickly, efficiently, and without a major burden on you or your clients. We commit to completing your implementation on time, and we stand behind this promise. On time, or it’s free. Guaranteed.
We call all of this The Apprize Way. We think you’ll call it A Great Experience.